*Ordering is Risk-Free. We offer a 14 day, money back guarantee. See details below
*We ship orders every other business day
*FREE Shipping on Orders over $60 within the US
*$10 Flat Rate International Shipping (Any Country)
*Free shipping (for orders in the US.) includes insurance.
*What type of glass is it made from?
Borosilicate, or "boro" as it is often referred to, is used extensively in the glass blowing process lampworking, which uses a burner torch to melt and form glass, using a variety of metal and graphite tools. Borosilicate is referred to as "hard glass" and has a higher melting point than "soft glass" which is used in glass blowing formed in large furnaces and large rods. Raw glass used in lampworking comes in glass rods for solid work and glass tubes for hollow work tubes and vessels/containers. Lampworking is used to make complex and custom scientific apparatus, for this kind of "scientific glassblowing" the specifications must be exact and the glass blower must be highly skilled and precise. Lampworking is also done as art and common items made include goblets, paper weights and jewelry like glass pendants. Borosilicate glass often has a more three dimensional and exotic look than soft glass, with natural and multicolored tones to it. Colors in glass come from combining different amounts of elements, including cobalt, iron, and silver.
*Can I use my own chain with a pendant?
Mostly yes, some pieces have a smaller hole than others.( most holes are 2.5mm or bigger )
*What is dichroic?
Dichroic glass stems from the fusion of the Greek word di-chroos, which means two (di) and color (chroos) and refers to the capability of some crystals to show two different colors when you look at them from different angles. Put another way, if you hold up a piece of dichroic glass, you will see one color being reflected back at you while another color is passing through. You would also see two different colors if you look at the same glass from different angles.
Dichroic glass was developed by NASA to be used in face shields for astronaut space suits, which needed transparent mediums which filtered out unwanted light spectrums such as harmful infrared or ultraviolet rays.
*Do I get a Warranty?
Yes. If you're not happy, we're not happy! We offer a limited 1 year warranty. If any piece of jewelry or art breaks, please contact us. We will ask you to email us pictures so we may evaluate the item and work with your situation. If the item appears to have broken through normal wear and tear we will attempt to repair it for free. If we deem that the damage was not due to normal wear and tear we will quote a cost to complete the repair. Due to the unique techniques we may use in our jewelry and art some items are not fixable. If the piece cannot be repaired, we may offer a discount on a replacement piece.
*Money Back Guarantee.
Jewelry and art may be returned within 14 days after shipment for any reason as long as it is in the original condition.
If you have to return anything, please notify us first. Email or Call us before shipping anything back.
We are not responsible for return shipping costs or insurance. There will be a 10% restocking fee. This fee is to cover the time and effort it takes to undo the order, issue the refund and return the item to inventory.
We are so sure that you will love are work we are currently waving the 10% Restocking Fee.
